Delivery Areas and Remote Locations

Last updated: 12 November 2026

Delivery to remote areas (e.g., outlying islands, frontier closed areas, country parks, and certain hilly locations) is unavailable. Some remote addresses require a pre-order quote; paying the standard fee only may result in cancellation. Please view the full list below or contact us via WhatsApp before ordering.

No Delivery Areas

We do not deliver to the following locations:

Shap Sze Heung, AsiaWorld-Expo, Tai Au Mun, Tai Mei Tuk, Tai Mo Shan, Tai Mong Tsai, Po Toi O, Discovery Bay, Stonecutters Island, Sha Tau Kok, Lok Ma Chau, Ho Chung, Kwun Yam Shan, Hong Kong Disneyland, Kam Shan, Fei Ngo Shan, Ma Wan, Lung Kwu Tan, Tseng Lan Shue, Cape D’Aguilar, Cape Collinson, Wo Hop Shek, Wo Hop Shek Cemetery, Ha Pak Nai, Mong Tseng Wai, Nim Wan, Bride’s Pool, Luk Keng, Wu Kau Tang, Lychee Garden, Tseng Tau, Yung Shue O, High Island Reservoir, Wong Shek Pier, Ng Tung Chai, Kadoorie Farm, Mai Po Nature Reserve, Man Kam To, Lo Wu, Frontier Closed Area, Ta Shek Wu, Fanling Golf Club, Tsiu Keng, Chek Lap Kok, Lady MacLehose Holiday Village, Siu Ho Wan, Ta Kwu Ling, Lung Shan Temple, Pat Sin Leng Country Park, Po Fook Memorial Hall, Tso Fong Shan, Nam Sang Wai, Tso Kung Tam Outdoor Recreation Centre, Shing Mun Reservoir, Shing Mun Reservoir Barbecue Area, Tai Po Wun Yiu Road, Tai O, Ngong Ping, Tong Fuk, Pui O, Mui Wo, Tai Long Wan Village, Tung Chung Road, Tai Tam Road, Mount Butler, Ma On Shan Village, Sheung Shi Wa Shan, Sandy Ridge, Junk Bay Chinese Permanent Cemetery, River Trade Terminal, Tai Lam Country Park.

Quote Required Before Delivery

For the following locations the delivery cost must be quoted individually before the order is confirmed:

Mount Davis, Deep Water Bay, Repulse Bay, Shek O, Chung Hom Kok, Stanley, Tai Tam, Jardines Lookout, Hong Kong Parkview, Brick Hill, Kai Tak Cruise Terminal, Sam Mun Tsai, Kau To Shan, Kwu Tung, Ping Che, Tai Tong, Tai Lam, Tseung Kwan O Industrial Estate, Siu Lam, The Hong Kong Institute of Education, Ting Kau, Lau Fau Shan, Sham Tseng, Hong Kong University of Science and Technology, Wonderland Villas, Lam Tei, Kwan Tei, Silverstrand, Ma Yau Tong, Fairview Park, Tai Po Kau, Tai Po Lam Tsuen, Pat Heung, Lo Wai, Tai Po Fung Yuen Road, Science Park.

Important Notes

Due to distance or remote access, paying only the standard delivery fee shown on the website may not cover these areas. Please contact our Customer Service via WhatsApp or email with your full address for a quote before placing your order. Otherwise, we may change the arrangement to roadside handover or cancellation.

If your address is not listed above but you are unsure whether we can reach it, please send us a message before ordering — we will confirm the available delivery option and the final fee.

Contact us

For delivery quotes and questions about your address, please contact us before placing the order:

WhatsApp / Phone: 852 65860412

Email: jaelimited2021@gmail.com